Frontline Leaders

This modern, digitally-enabled leadership development experience provides a scalable solution to learning and development for managers and leaders. It is accessible through any device, anytime and anywhere. Learners develop essential leadership skills as they progress through the program and are supported by a leadership expert who acts as a trusted guide and coach. While each leader progresses at a time and pace that works for them, they are also connected with a community of learners who share and support one another. 

This program empowers women to overcome leadership challenges and encompasses 10 crucial areas of skill development through simple tools and processes. This program builds a supportive network among the women and advances the women by strengthening their leadership from the InsideOut (leading self) and the OutsideIn (leading others, team, Enterprise). 

In today's challenging conditions, leaders must work closely with their teams to react quickly to continual changes, act without being able to see the whole picture, work in an environment that is increasingly complex, and work under conditions that are often outside their areas of expertise. In this course, leaders will learn and apply key skills and strategies for helping the people they lead become more flexible and resilient in this challenging environment.  

Research shows that creating a psychologically safe environment is one of the single most impactful things that team leaders—or team members—can do to build a high-performing team. In this interactive course, participants will learn what psychological safety is and why it’s vital for and assess their team’s current level of psychological safety through a short assessment. 

Effective communicators understand the intrapersonal and interpersonal exchanges that occur every time we communicate with others. Whether it’s face-to-face, over the phone, or in writing, our messages have the power to evoke emotions and actions. We offer learning modules that address a full range of communication impact capabilities such as executive presentations, personal branding, conflict management, and more.  

This workshop provides a space for you and your team to build skills around communicating through and across differences. Effective cross-cultural communication is more than just understanding language and customs. By building capacity in this area, you and your team will be better able to navigate through misunderstanding, preserve relationships, and maintain clarity in your communication.  

Engaged leaders create an environment where people can, and choose, to do their best work.  This highly-interactive session helps leaders understand how what they do every day contributes to or detracts from an environment where people and business thrives. Leaders walk away with a practical action plan to continue to grow their leadership maturity through increased self-awareness, optimize business outcomes through intentional and impactful interactions with their people, and utilize questions to increase alignment and engagement.

Delegating work to others is one of the most basic, yet important activities a leader does; and it is deceptively difficult to do well.  This engaging and practical session helps managers examine, adjust, and hone the core skills and mindsets needed for effective delegation. 

This session engages and deepens a set of skills for your team that will allow you to explore human diversity as it shows up in our work and in our organizations. Organizations that understand how to thoughtfully engage on issues of difference will hold a distinct advantage when it comes to recruiting, hiring, and maintaining top talent.  

Leaders who can harness conflict and view it as a productive course of business are able to achieve a powerful competitive advantage. Yet, many leaders either avoid addressing conflicts or address them in ways that destroy trust. This practical session gives leaders a greater understanding of why conflict happens and how to diagnose the causes and covers the skills necessary to address it. 

High-performing leaders not only possess great self-awareness but also strive to continuously improve their personal impact through new knowledge, tools, and best practices. Our Personal Impact learning modules address core intrapersonal skills that are essential for high-performance. These modules include emotional intelligence, integrity & trust, problem-solving, and more. 

Leading People+ is designed to equip managers with skills and strategies for engaging and unleashing the knowledge, expertise, independence, and confidence of today’s workers. Leading People Plus includes modules on communication, building trust, delegating, handling conflict, leading change, giving and receiving feedback, and more. It is available as both an instructor-led and a virtual instructor-led experience.